User terms of service

These user terms of service (the ‘User Terms’) govern your access and use of our online workplace productivity tools (the ‘Services’). Please read them carefully. Even though you are signing in to an existing workspace, these User Terms apply to you as a user of the Services. We are grateful that you’re here.

These User Terms are a legally binding contract between you and us. As part of these User Terms, you agree to comply with the most recent version of our acceptable use policy, which is incorporated by reference into these User Terms. If you access or use the Services, or continue accessing or using the Services after being notified of a change to the User Terms or the acceptable use policy, you confirm that you have read, understand and agree to be bound by the User Terms and the acceptable use policy. ‘We’, ‘our’ and ‘us’ currently refer to the applicable Account entity in the Contract (defined below).

Terms & Conditions

Customer’s choices and instructions

You are an ‘Authorised User’ of a ‘Services’ in a workspace controlled by a ‘Customer’

An organisation or other third party that we refer to in these User Terms as the ‘Customer’ has invited you to a workspace and allowed access to the Micro Culture ‘Services’. If you are joining one of your employer’s workspaces, for example, the Customer is your employer. If you are joining a workspace created by your friend using her personal email address to work on her new start-up idea, she is our Customer and she is authorising you to join her workspace.

What this means for you – and for us

The Customer has separately agreed to our Customer terms of service or entered into a written agreement with us or our affiliate(s) (in either case, the ‘Contract’) that permitted the Customer to create and configure a workspace so that you and others could join (each invitee granted access to the Services, including you, is an ‘Authorised User’). The Contract contains our commitment to deliver the Services to the Customer, who may then invite Authorised Users to join its workspace(s). When an Authorised User (including you) submits content or information to the Services, such as messages or files (‘Customer Data’), you acknowledge and agree that the Customer Data is owned by the Customer and the Contract provides the Customer with many choices and control over that Customer Data. For example, the Customer may provision or deprovision access to the Services, enable or disable third-party integrations, manage permissions, retention and export settings, transfer or assign workspaces, share channels or consolidate your workspace or channels with other workspaces or channels, and these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Customer Data.

The relationship between you, the Customer and us

AS BETWEEN US AND THE CUSTOMER, YOU AGREE THAT IT IS SOLELY THE CUSTOMER’S RESPONSIBILITY TO (A) INFORM YOU AND ANY AUTHORISED USERS OF ANY RELEVANT CUSTOMER POLICIES AND PRACTICES AND ANY SETTINGS THAT MAY IMPACT THE PROCESSING OF CUSTOMER DATA; (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENT FROM YOU AND ANY AUTHORISED USERS THAT ARE NECESSARY FOR THE LAWFUL USE OF CUSTOMER DATA AND THE OPERATION OF THE SERVICES; (C) ENSURE THAT THE TRANSFER AND PROCESSING OF CUSTOMER DATA UNDER THE CONTRACT IS LAWFUL; AND (D) RESPOND TO AND RESOLVE ANY DISPUTE WITH YOU AND ANY AUTHORISED USER RELATING TO OR BASED ON CUSTOMER DATA, THE SERVICES OR THE CUSTOMER’S FAILURE TO FULFIL THESE OBLIGATIONS. MICRO CULTURE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO YOU RELATING TO THE SERVICES, WHICH ARE PROVIDED TO YOU ON AN ‘AS IS’ AND ‘ AS AVAILABLE’ BASIS.

The Main Services Agreement (together, the ‘Micro Culture Terms’) describe your rights and responsibilities when using our online workplace productivity tools and platform (the ‘Services’).

If you are ‘Customer’, the Micro Culture Terms govern your access to and use of our Services. If you are being invited to use the services in a workspace set up by Customer, the User Terms of Service (the ‘User Terms’) govern your access to and use of the Services.

Limitations of Liability

If we believe that there is a violation of the Contract, User Terms, the acceptable use policy or any of our other policies that can simply be remedied by the Customer’s removal of certain Customer Data or taking other action, we will, in most cases, ask the Customer to take action rather than intervene. We may directly step in and take what we determine to be appropriate action (including disabling your account) if the Customer does not take appropriate action or we believe that there is a credible risk of harm to us, the Services, Authorised Users or any third parties. IN NO EVENT WILL YOU OR WE HAVE ANY LIABILITY TO THE OTHER FOR ANY LOST PROFITS OR REVENUES OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNLESS YOU ARE ALSO A CUSTOMER (AND WITHOUT LIMITATION TO OUR RIGHTS AND REMEDIES UNDER THE CONTRACT), YOU WILL HAVE NO FINANCIAL LIABILITY TO US FOR A BREACH OF THESE USER TERMS.