FAQ

How to provide feedback?

Preferred is to use this feedback form. For other than the listed topics please reach out to info@mculture.xyz.

How to install μCulture?

In order to install the μCulture app you must be an admin user of a workspace. To proceed visit the following url: https://slackdev.mculture.xyz/slack/install and select "Add to Slack"

In case you aren't already logged in you will be asked by Slack to login with your admin account. Then you must select the workspace (if you have many) you want to add the app to and accept to grant access to necessary permissions.

How to add μCulture in private channels?

To add μCulture to a private channel, go to the channel and press /a , then select Add apps to this channel. Finally add mCulture from the list.

How to check emotions before sending messages?

To check the emotional footprint of a message, go to a channel where the bot lives , then type /emotions + the message. If you want to limit the results you can use the top parameter like /emotions top x + the message.

Installation and usage

Who can benefit from μCulture?

μCulture offers services to Human Resources Managers and Executives, Culture teams but also C-level insights to CEOs, COOs. These roles can benefit from understanding the communication across a workspace.

μCulture is also a coach to all team members of a workspace helping on being more self-aware, understanding trends on key relationships and be more positive overall.

Can I try it for free?

30 days free trial

• Add to Slack in under 5 minutes

• Risk free 30 day trial (no obligation or credit card required!)

• Full support

Do you maintain sensitive organizational data?

No, μCulture does not store any data from your organization communication, we process the messages with proven algorithms and we just store the emotional footprint of messages as metadata in an anonymized way. These anonymized data are stored with security in mind. More in our privacy policy.

Do you offer insights about individual employees to HR or management?

No, μCulture is a tool offered to employees so they improve their communication and collaboration. It does not provide insights for individual or teams. The only insights shared with workspace admins are at workspace level with the goal to track if communication is improved across the organization.

How can I have my data deleted?

In order to have your data deleted please reach out to your workspace administrator in order to file a data deletion request to info@mculture.xyz .

Are you compliant with relevant privacy regulations, such as GDPR, CCPA, or HIPAA?

As it is impossible to correlate the anonymized data with any individual your organization is fully compliant with GDPR, CCPA, HIPAA,

How do you ensure that our data is deleted when our contract with you ends?

After you uninstall μCulture from your organization we take care to remove all data saved from our databases and when the process is finished, the workspace admins will receive a confirmation email.

Privacy