Applicability of this Privacy Policy

This Privacy Policy applies to Micro Culture online tools and platform, including the associated Slack bots (collectively, the ‘Services’), mculture.xyz (collectively, the ‘Websites’) and other interactions (e.g. customer service enquiries, user conferences, etc.) that you may have with Micro Culture. If you do not agree with this Privacy Policy, then do not access or use the Services, Websites or any other aspect of Micro Culture business. For the avoidance of doubt, this is the only privacy policy that applies to Micro Culture.

This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the Micro Culture platform (‘Third-Party Services’), or any other third-party products, services or businesses who will provide their services under their own terms of service and privacy policy. In addition, a separate agreement governs delivery, access and use of the Services (the ‘Customer Agreement’), including the processing of data such as messages, files or other content submitted through Services accounts (collectively, ‘Customer Data’). The organisation (e.g. your employer or another entity or person) that entered into the Customer Agreement (the ‘Customer’) controls its instance of the Services (its ‘Workspace’) and any associated Customer Data. If you have any questions about specific Workspace settings and privacy practices, please contact the Customer whose Workspace you use. If you have a Slack account, you can check http://slack.com/account/team for the contact information of your workspace owner(s) and administrator(s) that can request deletion of data or uninstallation of the Microculture app. If you have received an invitation to join a Workspace but have not yet created an account, you should request assistance from the Customer that sent the invitation.

California notice of collection of personal information: We collect the information described below under ‘Information we collect and receive’ for the business and commercial purposes described below under ‘Information use’. To learn more about exercising your California privacy rights, please review the ‘California privacy rights’ section below.

Privacy Policy

Information we collect and receive

Micro Culture is operating with privacy be default and privacy by design in mind. Your data is yours and yours only. μCulture only keep metadata with emotional scores on messages you sent in an anonymized way, original messages cannot be reconstructed.

Micro Culture will collect and receive information through operating the Services and Websites, and through other integrations. Such information will include Customer Data and other data (‘Other Information’) in a variety of ways:

Customer Data. Customers or individuals granted access to our Services by a Customer (‘Authorised Users’) routinely submit Customer Data (such as messages, files or other content submitted through Services accounts) to Micro Culture when using the Services.

Other Information. Micro Culture also collects, generates and/or receives the following categories of Other Information:

Slack Workspace and account information: To install or update a Micro Culture account for a Workspace, you or our Customer (e.g. your employer) supply a Workspace id, team name and token through Slack's application authorization process. Customers that purchase a paid version of the Services provide in addition the Customer can provide an email address, phone number, billing details such as credit card information, banking information and/or a billing address.

Usage information:

User data like name, email, if the user is admin or not

Services metadata. When an Authorised User interacts with the Services, metadata is generated that provides additional context about the way that an Authorised User uses the Services. For example, Micro Culture is using processing messages and texts in order to analyse and offer the Services. The messages are not forwarded to 3rd parties. These data are not stored, we only store message ids and associate them with post processed metadata. We store only the emotional footprint of messages, not the message itself. On top we collect sender and receiver information together with Slack channel and slack message id info.

Separately we store user names & settings in order to offer personalization for our Services,

Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. The log data contain information of the Slack systems and not yours.

Data Retention

Micro Culture will retain Customer Data in accordance with a Customer’s instructions (including to perform any applicable terms in the Customer Agreement and through the Customer’s use of Services functionality) and as required by applicable law. The Customer may customise its retention settings (default is one year) and, depending on the Services subscription, apply those customised settings at the Workspace level.

Security

Micro Culture takes security of data very seriously. We work hard to protect Information that you provide from loss, misuse and unauthorised access or disclosure. These steps take into account the sensitivity of the Information that we collect, process and store, and the current state of technology. Special effort is spent on anonymization and minimization of data, even in case of data loss impacts are minimized. Given the nature of communications and information processing technology, Micro Culture cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others.